Frequently Asked Questions

What types of pets are your products for?

All our products are designed for cats and dogs, from playful kittens and puppies to adult and senior pets.

Are Pawté products safe for my pet?

Yes! We carefully select non-toxic, durable, and pet-friendly materials to ensure your pets are safe during play, rest, or travel.

How long does shipping take?

Orders typically ship within 12–15 business days. Once shipped, you’ll receive a tracking number to monitor your package.

Can I track my order?

Absolutely! After your order is shipped, you’ll get a tracking number so you can follow its journey until it arrives at your door.

What payment methods do you accept?

We accept all major credit cards, including Visa, MasterCard, American Express, and PayPal. We strive to make the checkout process as smooth as possible for your convenience.

How do I contact Pawté if I have a question?

For any inquiries, product guidance, or support, please use our Contact Us page. Our team is always happy to help.